Terms of use

The simple rules for using the site, the request form, text messages and the tracking page.

Service requests

A request sent through the site is confirmed only once dispatch contacts you. If anyone’s safety is at risk, call 9-1-1. We do not work on the segments of the Montréal-area exclusive towing network, which are reserved for companies under contract with the Ministère des Transports.

Text messages

If you agree, you receive texts about your request only: confirmation, the unit leaving, completion or cancellation. To stop them, tell dispatch or reply to a text saying so. Your carrier’s rates may apply.

Tracking page

The tracking link is personal. Anyone who has it can see the request status and the unit’s arrival, without your contact details. The arrival time shown is an estimate that depends on traffic.

Prices and invoicing

Service terms are confirmed by dispatch when you call. No prices are shown on the site.

Site information

Regulatory information on this site is a general summary with links to official sources; it does not replace the legal texts or professional advice.

Service Routier Camion Lourd — a division of OLT Group. Last updated: November 7, 2026.

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